Terms and Conditions

Our Terms & Conditions relate to Landmark Event Rentals

General
(a) The contract is for the hire and /or sale of equipment detailed on the contract. The parties to the contract are:
(i) the Hirer, as an individual or an organisation whose official representative will be the signatory of the contract.
(ii) Landmark Event Rentals with registered office at 5900, Balcones, Dr, STE 100, Austin , Texas 78731. No changes or additions shall be effective. Any condition not enforced or deemed invalid will not affect any other condition.

(b) All equipment hired remains the property of Landmark Event Rentals at all times. Purchased equipment remains the property of Landmark Event Rentals until full payment is received by Landmark Event Rentals.

(c) Where the Hirer is in breach or subject to insolvency or liquidation proceedings, Landmark Event Rentals may terminate the contract and collect equipment without affecting any rights to recover monies owing or breach of contract damages.

(d) Acceptance of goods and services from us implies that you have accepted our Terms & Conditions.

(e) Landmark Event Rentals do not warrant that functions contained in this website content will be uninterrupted or error free, that defects will be corrected, or that this website or the server that makes it available are free of viruses or bugs. We shall have no liability for any direct, indirect, special or consequential loss arising out of the use of or the inability to use this website including (without limitation) reliance on any information or content of the website or which results from mistakes, omissions, interruptions, deletions of files or emails, defects, viruses or delays in operation or transmission.

Charges
(a) Hire charges will be for periods of 3 days (72 hours) or one week (7 days) or multiples, including Bank Holidays, as detailed on the hire contract. All charges quoted are subject to VAT at the current rate.

(b) Delivery and collection will be charged at current Landmark Event Rentals rates. Failed delivery and collection attempts will be charged at current rates.

(c) All outstanding payments, including VAT, will be paid on demand.

(d) Deposits will be requested as security on equipment hired and will be used against any outstanding payments. Any balance due is refunded back to the original source of the funds on return of equipment in sound / clean condition.

(e) For those customers who do not have a trading account with us, payment in full will be required to secure & confirm your order.

(f) Any parking fines or other parking costs incurred due to inadequate provisions made by the organisers of the event for delivery and collections by Landmark Event Rentals will be re-charged to the Hirer.

(g) Any equipment unavailable for inspection or collection, after a reasonable time, will be deemed to be lost and a charge will be made to the Hirer equal to the current replacement value of the equipment. The Hirer agrees to pay for all equipment loss, repair and cleaning (see clause h). Hire charges will continue until full payment is made.

(h) Equipment must be returned by the Hirer to Landmark Event Rentals / Landmark Event Rentals in the same condition that Landmark Event Rentals supplied it to the Hirer. Any catering equipment, crockery, cutlery or glassware items returned by the Hirer to Landmark Event Rentals in an unwashed state will be liable for a ‘return-dirty’ charge which is currently 20% of the hire value of these items.

(i) All cancellations must be confirmed in writing. In the event of a cancellation, the following charges will apply;
28 days or more prior to delivery – A minimum $25 cancellation fee will apply
Up to 27 days prior to delivery – 20% hire cost payable by Hirer
Up to 14 days prior to delivery – 35% hire cost payable by Hirer
Up to 7 days prior to delivery – 50% hire cost payable by Hirer
Up to 72 hours prior to delivery – Full charges will apply.

(j) Our website offers the facility for users to order and make payment online using major debit and credit cards. This website uses a deferred payment system, of which the user is informed at the point of checkout, whereby a member of the Landmark Event Rentals Limited sales team will manually approve or decline the order – this normally takes place the same working day that we receive your order placed online. If the user’s order is approved by a member of our sales team, at this point the user’s debit or credit card is charged accordingly, and the order is confirmed in writing by email. If the user’s order is declined by a member of our sales team (Landmark Event Rentals reserves the right to reject the user’s order for whatever reason), the user is informed in writing by email by a member of the sales team and no payment is charged to the user’s debit or credit card. Being as no payment has been charged to the user’s debit or credit card, no contract for goods and/or services has been entered into by Landmark Event Rentals and, therefore, Landmark Event Rentals has no responsibility or liability to the user.

(k) On certain items, we charge a ‘slight damage waiver fee’ and offer an optional ‘return dirty fee’. The current rates for these are 2.5% of the value of the equipment hire for the slight damage waiver fee, and 20% of the value of the equipment hire for the return dirty fee.

Responsibilities of The Hirer
(a) Adequate delivery and collection access will be provided by the Hirer. Any loading, unloading, set up or break down assistance provided by Landmark Event Rentals is at the Hirer’s risk.

(b) The Hirer or his/her signatory will check quantities and condition of equipment on delivery and sign the contract to confirm agreement. Any damage or shortfall must be agreed, noted on the contract and signed off by both parties.

(c) The Hirer accepts full responsibility for the security and safe use of the equipment until collection or return to Landmark Event Rentals.

(d) The Hirer shall return all crates and boxes supplied by Landmark Event Rentals. Failure to return these items will result in a charge for their full replacement value being made to the Hirer.

(e) The Hirer agrees to insure all equipment on a full replacement basis against loss and theft. All insurance claim proceeds to be paid to Landmark Event Rentals on demand.

(f) The Hirer must inform Landmark Event Rentals as soon as practicable if an item on hire becomes faulty.

Responsibilities of Landmark Event Rentals
(a) Agreed hire rates will be maintained for the length of the contract.

(b) Appropriate instruction on the safe use and operation of the equipment will be provided by Landmark Event Rentals. Landmark Event Rentals does not accept responsibility for any loss or injury caused by the use of company equipment.

(c) All powered equipment will undergo appropriate testing and inspection in accordance with relevant statutory requirements prior to commencement of hire.

(d) Whilst Landmark Event Rentals will make every endeavour to supply equipment as described in the current catalogue and website, all items are offered subject to availability. Circumstances may lead to alternative products being supplied, but they will conform to the same standards.

(e) If equipment cannot be supplied on the agreed date because of circumstances beyond its reasonable control, Landmark Event Rentals shall return all monies paid and not be liable to pay further compensation to the Hirer.

(f) The liability of Landmark Event Rentals for any claims made by the hirer will not exceed the contract charge and does not extend to any consequential or financial loss caused by late or non-delivery, unsuitability, breakdown or lawful repossession.

UPDATED NOVEMBER 2024